Privacy Policy

At Marjen Travel Puerto Vallarta, we are committed to protecting the privacy of our customers and users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when using our services, including our website, reservation forms, and payment platforms.

1. Information we collect

We may collect the following personal information:
• Full name
• Date and time of collection
• Pick-up and destination location
• Number of people
• Type of trip
• Phone number and/or WhatsApp
• Email address
• Payment information (processed securely through platforms such as PayPal)

2. Use of information

We use your information to:
• Process and confirm your reservations
• Send you notifications related to your service
• Manage payments and billing
• Improve our services
• Comply with legal and tax obligations

3. Protection of information

We implement administrative, technical, and physical security measures to protect your personal information from loss, misuse, unauthorized access, alteration, or destruction.

4. Sharing information

We do not share your personal information with third parties except when necessary to:
• Process payments (for example, with PayPal)
• Comply with legal obligations or requirements of competent authorities

5. Rights of the data subject

You have the right to access, rectify, erase, or object to the processing of your personal data (ARCO Rights). To exercise these rights, you can contact us at:

Email: marjentravelpuertovallarta@gmail.com

6. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted in this section with the corresponding update date.